PRIVACY POLICY

Last updated: 2026-06-27

This Privacy Policy explains how Favycons collects, uses, stores, and shares information when you use our website, editor, accounts, and related services (the “Service”).

1. WHO WE ARE

Favycons is operated by 16protons Ltd (“we”, “us”, or “our”).

For privacy questions, contact us at .

2. INFORMATION WE COLLECT

We collect information you provide directly, information generated by your use of the Service, and information processed by trusted service providers.

This may include:

  • account details such as your email address and authentication identifiers;
  • profile details you choose to provide;
  • saved designs, design names, custom SVG uploads, settings, and related design data;
  • payment and purchase status information, such as whether your account has Pro access;
  • support messages, feedback, and other communications you send us;
  • analytics and usage information, such as pages visited, features used, device information, approximate location, referrers, and performance data;
  • AI prompts and related design context when you use AI-assisted features.

We do not intentionally collect sensitive personal information. Please do not submit sensitive or personal data in design names, custom SVGs, support messages, or AI prompts unless it is necessary.

3. SAVED DESIGNS AND USER CONTENT

Saved designs, custom SVGs, and design names are private by default.

We access or process this content only as needed to operate the Service, provide sync and export functionality, help with support requests, investigate bugs, protect security, prevent abuse, or comply with legal obligations.

You own the assets you create with Favycons. Our Terms explain ownership and licensing of generated assets in more detail.

4. AI FEATURES

If you use AI-assisted features, your prompts and related design context may be sent to third-party AI providers so they can generate a response.

AI features are intended for design exploration, not for processing sensitive or personal data. Do not include confidential, sensitive, or personal information in AI prompts.

5. HOW WE USE INFORMATION

We use information to:

  • provide, maintain, and improve the Service;
  • create and manage accounts;
  • save, sync, load, and export designs;
  • provide Pro features and confirm purchase status;
  • process payments, receipts, refunds, and billing support;
  • provide customer support and respond to feedback;
  • monitor usage, diagnose bugs, and improve performance;
  • prevent fraud, abuse, and security incidents;
  • send transactional emails, such as account, authentication, purchase, or service-related messages;
  • send product updates, launch updates, and marketing emails where permitted.

You can opt out of marketing emails. We may still send transactional or service-related emails when needed to operate the Service or manage your account.

6. PAYMENTS

Payments are handled by third-party payment providers. We do not store full card details on our own systems.

We may receive and store payment-related metadata, such as customer identifiers, checkout status, purchase status, and receipt/refund information, so we can provide Pro access and support billing questions.

7. COOKIES AND LOCAL STORAGE

We use cookies, local storage, and similar technologies for authentication, security, preferences, analytics, and core app functionality.

For example, these technologies may help keep you signed in, remember editor preferences, preserve local design state, understand feature usage, and protect the Service from abuse.

8. SERVICE PROVIDERS

We use trusted service providers to operate the Service. Depending on the features you use, information may be processed by providers such as:

  • Vercel — application hosting and deployment
  • Supabase — database, authentication, and account storage
  • Google — sign-in authentication (OAuth)
  • GitHub — sign-in authentication (OAuth)
  • Stripe — payment processing, receipts, and purchase status
  • PostHog — product analytics and usage measurement
  • Resend — transactional and service email delivery
  • Upstash — rate limiting and abuse prevention for API routes
  • AI model providers (via the Vercel AI Gateway) — AI-assisted design features when you submit prompts

These providers process information only as needed to provide their services to us, subject to their own privacy and security obligations.

9. INTERNATIONAL PROCESSING

The Service is operated from the United Kingdom, but our service providers may process information in other countries, including outside the UK and European Economic Area.

Where required, we rely on appropriate safeguards for international transfers.

10. DATA RETENTION

We keep information for as long as needed to provide the Service, operate our business, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, and maintain security.

When information is no longer needed, we delete or anonymise it unless we need to retain it for legal, security, fraud-prevention, or billing reasons.

11. YOUR CHOICES AND RIGHTS

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information.

You can contact us at to make a privacy request. We may need to verify your identity before responding.

You can also opt out of marketing emails using the instructions in those emails or by contacting us.

12. CHILDREN

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided us with personal information, contact us and we will take appropriate steps to delete it.

13. SECURITY

We use reasonable technical and organisational measures to protect information. No internet service can be guaranteed to be completely secure, so please use the Service carefully and keep your account credentials safe.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and may provide additional notice where appropriate.

15. CONTACT

For privacy questions or requests, contact:

16protons Ltd
86-90 Paul Street, 3rd Floor
London, EC2A 4NE
United Kingdom
Email: